This status page provides real-time updates on the health, performance, and availability of our software. During incidents, we post timely information about the issue, impact, and progress toward resolution. We recommend checking this page regularly for the latest updates.
If you have any questions, email us at cs@rightoncueservices.com.
Stage|Tracks Windows Network Error
Updated: September 9th, 2025
Application: Stage|Tracks Windows (v 2.11) Only
Issue Summary: Network Error: “There has been a network error. Please check your network connection and try again.”
Status: RESOLVED
The issues appear to be related to the system clock not being synced to the universal time clock and the absence of dynamic link libraries (Microsoft Visual C++ 2015-2022 Redistributable). To resolve this issue, please download the latest version of Stage|Tracks.
If that doesn’t work, please try the following:
If you still experience issues after completing the steps above, please email us at cs@rightoncueservices.com.
