Troubleshooting

If you are facing technical issues, please check out the following pages to see if they apply:

Frequently Asked Questions
Resetting Your Software on Mac
Resetting Your Software on Windows
Resetting Your Mobile App on Android
Network Error When Activating
No More Activiations/ Hit Seat Limit
Installing ROCS|Cue on a User Account for Windows
Updating ROCS|Cue and Audio Packages
ROCS|Player Rebrand and Limited Access

If you haven’t found what you’re looking for, check out the following pages:

Contact Us
ROCS Product Feedback
Support Ticket

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